“Most of our contracts with clients are for large quantities that have to be delivered on a phased basis. We needed to be able to manage our client information, contracts, and to track the phased delivery of these contracts.
We had already invested in a very popular small CRM (Customer Relationship Management)package, and while it did manage our contacts well, it couldn’t go any further to help us manage contracts or service delivery.
We wanted to avoid duplicating our client information in a different system so we decided to try to find a system that could meet all of these needs together in one centralised environment.
We found dataKraft at the right time and because dataKraft Studio can create a custom designed application very quickly, they were able to give us a custom solution that met all of our business needs. They worked with us to understand our requirements and then they spent about a day designing it with us, after which we were comfortable enough to carry on the design ourselves.
In only 2 days we were live with our custom built solution with no perceivable disruption to our day-to-day business. We also achieved significant savings, as the alternative to dataKraft would have been expensive development, or a much larger and more costly package.”